Meet the MasterMinds: Robert Galford and Regina Maruca
on How Legacy Thinking Makes Better Leaders Today
Robert Galford and Regina Fazio Maruca work
together at Boston’s Center
for Executive Development and co-authored the new book,
Your
Leadership Legacy: Why Looking Toward the Future Will Make
You a Better Leader Today. Galford also
co-authored the bestseller The Trusted Advisor
and The Trusted Leader.
A veteran journalist, Maruca is a former senior editor
at Harvard Business Review and
former associate managing editor at the Boston
Business Journal and New England
Business magazine.
I asked Galford and Maruca about legacy thinking and why
it’s important for leaders to proactively plan what
they want to leave behind.
McLaughlin: What is legacy thinking and how is
it different from a leader’s desire to have a long-term,
positive impact on a company?
Galford: One difference is that intending
a “long-term, positive impact on a company”
often tends to be thought of and discussed in quantitative
or qualitative performance terms, while legacy thinking
adds the critical dimension of individual leadership.
Of course, it’s important to “do right”
by your company, in terms of strategy, performance, growth,
and so forth. So let’s assume the best, and start
with the premise that your readers have integrity and good
ethics.
But what about you—the leader—as an individual?
What about you as a person who interacts with others on
a one-to-one basis everyday? What about you as a leader
as someone with personal hopes, goals, desires, and expectations?
Too many leaders are driven, on a day-to-day basis, by
expectations that are really not their own—shareholder
expectations, board expectations, market expectations. All
of these are important. But at the end of the day, you also
have to live with yourself.
You want to do your best for the organization but you also
want to be at peace with yourself. Have you found satisfaction
in your job? Are you doing the kinds of things that you
want to be doing? Are you playing to your innate strengths?
Are you in your natural role? Or are you constantly pushing
or pressuring yourself far outside of your comfort zone
to achieve the organizational goals before you? Legacy thinking
calls all of these questions into play.
A leader who retires and leaves behind a successful organization,
but has clearly done so at a high personal cost, tends to
leave what we call a “negative” legacy. Colleagues
and employees may say, “I don’t ever want to
be like that!” And as a result, they may structure
their own work lives differently and for the better. So
the ultimate result might be positive. But wouldn’t
it be better to build the kind of legacy that prompts people
say, “I want to be like that,” and learn in
a positive way?
Maruca: Another way to frame it is that
legacy thinking is much “smaller” than thinking
about the long-term impact you’ll have on a company.
Legacy thinking is about the day-to-day. What decisions
am I making today? How am I spending my time? How am I acting?
How am I influencing others’ thinking/behaviors/outlook
today? Am I satisfied, even happy, with my actions and the
effect I might be having on others today?
McLaughlin: It seems that a leader’s legacy
is often defined by others. Is it possible to design your
own legacy? If so, how?
Galford: You can’t create a blueprint
for your own legacy, if that’s what you mean. It’s
impossible. But what you can do is try to figure out the
kinds of legacies you are probably already seeding, and
try to calibrate those legacies-in-the-making as best you
can with the person you are and the person you would like
to be.
A leader’s legacies form a mosaic, with each individual
“impact” on another person or party representing
one “tile” in the overall picture. The idea,
at the end of a career, is to emerge with a mosaic that
is coherent—one that integrates as seamlessly as possible
the “personal” leader with the manager that
people see every day, over time.
Your legacies are defined by others. But right now, without
huge effort, you can gain enough perspective about yourself
to see how those legacies are taking shape, and you can
try to influence them for the better.
Maruca: Remember, too, that we believe
that leaders’ legacies are “defined” by
how the people they’ve worked with behave—and
approach their work—once the leader is no longer there.
The media often discusses a leader’s legacy, writ
large. What we’re concerned with is all of the little
threads of that legacy. What are the people of the organization
doing now, and why?
McLaughlin: At what point in an individual’s
career does it make sense to think about a legacy?
Maruca: Day One.
Galford: The earlier you think about the
effect you are having, the earlier you can try to identify
any “disconnects” between you and your job,
the better and happier leader you’ll be as a result.
We’ve said that people often gain a critical kind
of clarity of thinking in the face of a personal crisis.
What am I really doing? Why? One of the goals of legacy
thinking is to force that kind of clarity in the absence
of any crisis. Think of the benefits of really understanding
your own priorities as early on as possible.
Maruca: But that’s not to say that
priorities don’t change. Legacy thinking isn’t
supposed to be static. People are always changing and growing.
What was important to you as a leader in your twenties might
not be the same as when you’re in your fifties. At
any stage, though, it’s useful to try to gain that
clarity.
McLaughlin: What is a “legacy statement”
and how does it differ from a personal mission statement?
Galford: A legacy statement summarizes
the hopes and aspirations you have for your impact on others.
The statement also holds your feet to the fire, though,
in that it forces you to identify some specific actions
you can take as a result of naming those hopes and aspirations.
The exercise of writing a legacy statement also calls for
people to “pressure test” their statement for
achievability, realism, and stretch.
Can you do what you say you want to do? Should you? Are
you being realistic? Too easy on yourself? Too hard?
Mission statements can be pretty vague. A lot of them can
boil down to something like, “Do Good, Avoid Evil.”
A legacy statement forces the connection with the decisions
that are on your desk right now, and the behaviors you engage
in today, tomorrow, and next week.
McLaughlin: What’s the first step to take
to begin creating your own legacy statement?
Galford: To begin the process, you should look
back, and then forward, and then inward, in broad strokes.
Ask yourself: What have I carried forward from my first
job? What impressions are still with me? What did I learn
there?
What about the future? After you retire, what would you
hope people would be doing, or thinking, as a result of
having worked with or for you? What if someone’s first
job was working for you, and now it is years later? What
do you think that person took away?
What about yourself as a person? Are you the same at work
as you are outside? Do you wear a “game face”
a great deal? If so, why is that? What are the threads and
themes that permeate both worlds? Are there things you want
to do, but you keep saying “soon,” or “next
year?” What are those things, and how will you feel
if you never do them?
Start with these kinds of questions as a good way to “locate”
yourself and generate the insights that legacy thinking
demands.
McLaughlin: How do you measure your progress along
the way? How can you learn whether or not the legacy you
want to leave is the one you’re on track for?
Galford: You measure progress by revisiting
your statement regularly, by continuing to ‘pressure
test.’ You ask trusted confidants to consider the
statement, and you, and offer their candid opinions (this
is extremely difficult, but worth it). You also try to continue
to “marry” the aspirations you articulated with
the realty of the day to day. Is there friction? If so,
why?
Maruca: Over time, legacy thinking will
“bubble up” and you’ll begin to see where
it can influence your work and your life, in both the minutiae
and in the bigger picture. Should you go make that presentation,
or should you let a deputy do it? Should you write an immediate
reply to a troubling email, or can you force yourself to
count to ten? Should you stay on as top executive of a company,
or is it time to move on?
Galford: You’ll never learn definitively
what your legacy will be. But if you get a sense of it,
and it sits well with you, that’s great progress.
McLaughlin: Can you give an example of a leader
who would have benefited from legacy thinking?
Galford: On the less positive side, ex-Enron
CEO Jeff Skilling comes first to mind, of course. But then,
keep in mind that Skilling is a “headliner.”
Headliners are almost too over the top to include in a useful
discussion of legacy thinking.
There are many, many people out there who are not in the
news, who are genuinely trying to do their best for their
companies, but who could benefit greatly from legacy thinking.
Remember, the thrust is self-improvement, and having a
positive influence on the thoughts and behaviors of others
while at the same time finding some personal peace and day-to-day
satisfaction.
McLaughlin: What’s the biggest hurdle people
have to get over to embark on a legacy thinking process?
Galford: Fear of seeming like an egotist.
People are often reluctant to confront the reality that
they are going to leave a legacy, no matter what. Legacy
seems like such a grandiose word.
Maruca: Fear that they’ll discover
that they are, at bottom, not happy with the way they’re
living their lives. And that the path to change will be
difficult or full of risk.
McLaughlin: What’s on your reading
lists these days?
Galford: I’m part way through Stumbling
on Happiness by Harvard Professor Daniel Gilbert.
If you liked Tipping Point, Blink
or Freakonomics, then this is
along those lines. Next will probably be Howard Gardner’s
Changing Minds.
Maruca: I just finished Plainsong
by Kent Haruf. I also just read Sam Hill’s new short
story on Amazon.
Oh, a business book? The New American Workplace,
by James O’Toole, Edward Lawler, and Susan Meisinger
is next on my list.
McLaughlin: Thank you for your time.
Galford and Maruca: Thank you!
Find out more about their new book and download an excerpt
at the Web site for Your
Leadership Legacy. See the Web site for
The Center for Executive
Development for more information on their services.
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