Become a "Thought Leader" and Separate
Yourself from the Pack
by Ken Lizotte
Lately,
the age-old business development dilemma of how to stand
out from the crowd has been haunting professional service
firms more than ever before. Too many firms nowadays look
alike, with marketing strategies seemingly unable to distinguish
them from the competition. Glossy brochures, snazzy Web
sites, press releases, and advertising: when everyone employs
the same methods, everyone ends up on the same overused
channels to reach clients and prospects.
To escape this marketing black hole, many consultants are
increasingly adopting a strategy that elevates both principal
and firm above the fray. This approach positions the firm’s
expert professionals as “thought leaders.”
Names of superstar thought leaders are not only well known,
but the stuff of legend: Bill Gates and Tom Peters are two
examples. Rather than abandoning marketing to a marketing
department, they inject themselves into the heart of the
process, churning out books, articles, speeches, and media
interviews to keep their visibility machines boiling.
Amid the resulting excitement and industry debate, they
simultaneously personalize their companies, expand their
products’ exposure, and deepen both market share and
loyalty from their customers.
This capacity to reach beyond traditional marketing approaches
is available to us all. It’s a process that only needs
to be committed to and then implemented through often-ignored
channels. There are two main vehicles to employ: (a) publishing
articles and/or books; and (b) delivering talks and presentations.
Such center-spotlight marketing attracts attention and recognition
from a target market in ways that more commonplace marketing
tools cannot.
One consultant, for example, has published articles in
leading benefits planning journals in the US, Canada, and
the UK. Because of the publicity generated by these publishing
credits, the consultant has been interviewed by such high-profile
media outlets as Institutional Investor and Wall
Street Journal Radio.
As a result, he is known for his benefits planning expertise
far beyond the borders of his own client/prospect community.
And he never fails to call attention to these thought-leading
credits when strategically advantageous occasions arise,
such as during a marketing campaign or in the middle of
a sales call.
Given thought leadership's competitive advantages, taking
the plunge would seem to be a no-brainer. Yet many consultants
hesitate, either out of fear that the process will not work
for them or out of ignorance about where to begin. However,
embarking on just two simple stages will get the process
moving in the right direction, building confidence as the
effort succeeds.
Stage One: Publish your ideas as articles in business publications,
a seemingly daunting task until this challenge is broken
down into key baby steps. Compose a list of article ideas
that align with your business objectives, and then ask yourself,
which services do I most wish to promote? What expertise/service
do I most want to be known for? Are there services even
my oldest customers may not realize my company has to offer?
Your answers will translate into publishing ideas.
After answering those questions, search for editors who
see a fit for your ideas with their publications. Pitch
to magazines read by decision-makers who typically hire
your firm or by referral sources that can spread word of
mouth about your firm. Create this list using library directories
or by googling on the Web.
Example: You offer strategic management consulting services
primarily to high technology start-up companies. You pitch
an idea titled “Five Biggest Strategy Mistakes of
Hi-Tech Start-Ups” to Hi Tech Digest (fictitious magazine).
What’s important to realize is that business editors
regularly depend on professionals to feed them publishable
ideas. After all, they only know what to include in their
pages as a result of input from those of us on the “front
lines.” So don’t underestimate the publishability
of your day-to-day client work, consulting knowledge, expertise,
value, or insights. Ideas that might seem mundane to you
may be viewed by an editor as the best-kept, leading-edge
secrets in the business world.
After getting published, Stage Two is to speak at business
events. Some speaking opportunities may come about simply
because a conference planner read your article and invited
you to come and speak about it. Most gigs, however, come
about because a published article is leveraged as a promotional
tool.
To do this, send email announcements to your business contacts
e-list, plus a news release announcing your published article
with a link to your article posted on your company’s
website. You should also pass out your article to customers,
colleagues, prospects, employees, even vendors. Don’t
just sit around waiting for people to see it. Instead, leap
into action, insuring that your work gets read. Build yourself
a buzz!
At your actual talks, don’t forget to distribute
your article for free, and add a line that announces your
availability as a speaker for future events. And when you
get offered any kind of speaking gig, don’t turn it
down! Larry Winget, a highly sought-after motivational speaker,
says, “The very best way to get speaking engagements
is to simply go out and speak!”
Exposure breeds exposure, and promotion breeds promotion,
all of which will exponentially grow your speaking schedule.
And speaking can lead to more article assignments. You never
know when an editor may be sitting out there in your audience
and may approach you afterwards to ask you to turn your
talk into an article.
By taking these actions, your credibility, and that of
your firm, will rise dramatically, leapfrogging you past
your competitors. Third party “endorsements”
from publications and conference planners will solidly establish
you as an author/speaker and a leading thinker in your field,
elevating your firm’s services as well. Once this
happens, you will have officially arrived as a bona fide
thought leader. From there on, enjoy the ride!
Ken Lizotte is Chief
Imaginative Officer (CIO) of emerson
consulting group, inc. (Concord MA), which transforms
consultants, consulting firms and professional service firms
into “thought leaders.” He can be reached at
ken@thoughtleading.com.
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