Use the Daily News: How to Identify Great Consulting Opportunities
by Jill Konrath
Jill
Konrath is founder of SellingtoBigCompanies.com,
a web resource that helps small businesses win big contracts
in the corporate market. As a sales consultant, she's been
successfully selling her services to large corporate accounts
for over fifteen years.
Jill shows us some creative ways to uncover
new opportunities. You can sign up for her FREE newsletter,
Quantum Leaps Selling, by sending an email to mailto:jill@sellingtobigcompanies.com
with subscribe in the subject line.
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Several years ago, while scouring the business
section of my local newspaper, I came to a screeching halt
when I noticed a small headline. It read, "Local Firm
Acquires eBusiness."
"Very interesting," I thought. The
company, an international manufacturer, was not in my targeted
market segment, but this high tech acquisition certainly
was.
I committed to staying abreast of what was
happening at this firm. I sent for their annual report,
periodically checked their website and kept up on any press
releases. After eighteen months, the manufacturer announced
it was spinning off several divisions--the eBusiness was
one of them.
Bingo! That was the day I knew I had a new
client. As a product launch consultant specializing in the
hand-off from Marketing to Sales, it was clear that my services
were desperately needed.
The lackluster financial performance of the
eBusiness could no longer be hidden in the profits of the
manufacturing giant. Wall Street would demand results soon.
Short-term results. Immediate results. And I knew I could
make a difference.
After several unsuccessful attempts, I reached
the president. This is basically what I said:
"I've been following your business. I
know it's imperative for your company to have strong financial
results immediately. You're counting on your new products
to achieve your objectives
and I can help shorten
time-to-profitability."
Following a five-minute conversation, the
president told me to call a key marketer on Monday, giving
him a chance to talk to her first. Essentially, it was a
done deal. The outcome was a highly profitable six-month
engagement with the firm.
Why am I telling you this? To make the point
that business opportunities for consultants are everywhere.
In fact, they're staring you right in the face every time
you pick up a newspaper or turn on the radio or television.
But most consultants don't use the news because
they've never connected these events with the potential
for business. Once you know what to look for, opportunities
for consulting are readily apparent. They just need to be
acted on.
Opportunity Triggers
Anytime two organizations collide due to a
merger or acquisition, outside consulting services
are generally needed. Here are just a few of the areas where
your expertise could be required:
-Sales: Training on new product lines, channel
conflict, compensation discrepancies, SFA/CRM systems integration
-Marketing: Rebranding of products, new collateral
required, revision of go-to-market strategies, new product
launches, PR support, new advertising campaign
-Information Technology: Planning, prioritization
of projects, massive system integration issues in just about
every conceivable area, new technology acquisition
-Human Resources: Teambuilding, compensation
issues, legal problems, downsizing/outplacement assistance,
evaluating personnel, employee benefits coordination
-Leadership: Alignment around shared vision,
strategic planning and teambuilding at executive, business
unit and department level
-Systems consulting: Eliminating redundancies,
duplications across the organization.
Sometimes poor financial performance
creates opportunities for consulting services, especially
if it's the second quarter in a row. While some companies
put an all-out ban on consultants when their numbers are
down, others search for outside expertise to get them out
of their slump.
Marketing needs new ideas. Sales people need
training. Productivity improvements increase in importance.
Consultants who can increase operational efficiency and
drive costs out of the system will always find work. HR
may need help with lay-offs.
Personally I've always found struggling companies
to be excellent prospects. After failing to turn things
around, leadership desperately needs new ideas. They're
extremely receptive to consultants approaching them at this
time--especially if your expertise helps them achieve a
critical business objective.
Companies experiencing rapid growth
need consulting help too. Extra bodies are needed to handle
a wide range of projects; they can't hire fast enough to
keep up with demands. Processes are haphazard, labor-intensive
and costly. Systems are being outgrown virtually overnight.
Companies stuck at the status quo also
need consulting help. Wall Street demands growth. Leadership
teams are under extensive pressure to deliver results or
face replacement.
Finally when companies bring in new executives
there are always opportunities for consultants. New leaders
need to make changes, and they often need outside assistance
and ideas to accomplish their goals.
Capitalizing on the News
Follow the news about companies in your targeted
market segment closely. Watch for changes--because changes
create business for you. Once a change hits your radar screen,
extend your research immediately, collecting as much information
as you can. Sometimes you might have to wait awhile before
your services are needed. Other times it's immediate.
The key to success in selling your consulting
services is to align what you do with your understanding
of their key business needs. And when you talk to customers,
always speak in business terms. Customers could care less
if you're an OD consultant or an IS consultant. They could
give a rip about the processes you use and your state-of-the-art
techniques.
But they care desperately about business results
and outcomes. So that's what you talk about when you contact
them and meet with them.
Frame your initial call by stating that you've
conducted research on their company. Share your understanding
of their critical business issues. Tell them the results
you deliver--as specifically as you can. Or state that you
have some ideas to help them achieve their stated objectives.
Finally, after a brief conversation, suggest a logical next
step. That's all it takes to get your foot-in-the-door.
So pay attention to the news. Right now some
companies desperately need your knowledge and expertise
because of what's happening in their business. Use the news
as a trigger to identify who they might be, research them
and then make that phone call.
That's how you create opportunities and grow
your business.
Read the Management Consulting
News interview
with Jill Konrath.
See our other article by Jill Konrath, Is
Your Value Proposition Strong Enough?
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