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Management Consulting News

Vol. 5, No. 8
August 1, 2006




Welcome

Interview: Ford Harding

The Writing on the Wall, by Alan Weiss

Got Prozac?

Crucial Conversations: Negotiating and Contracting

Is Corporate Blogging a Self-Cancelling Term?

Coming Attractions

additional items


How to Write a
Compelling Marketing
Letter: Make Your
Prospect Take Action
, by Mark Satterfield

The Presentation Trap: Why Making Presentations Can Cost You the Sale, by Jeff Thull

Negotiations: Getting in the Zone, by Jim Stroup



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 Welcome

Have you ever been snared in the presentation trap? It’s easy enough to walk into, according to Jeff Thull, one of our featured authors this month. Thull says too many of us waste time creating presentations that clients don’t care about, and he suggests a simple way to avoid the trap.

If you’re looking for new sources of revenue, Alan Weiss notes that subcontracting is a profitable and overlooked option. No need to reinvent the wheel, though. Before diving into subcontracting, have a look at Weiss’ article for the dos and don’ts.

And if you want a fresh look at negotiation, Eric Patten and Kerry Patterson continue their six-part series by focusing on how consultants can negotiate with clients and still want to work with them after the negotiations.

We also have an interview with Ford Harding, author of Rain Making and Creating Rainmakers. Harding discusses what it takes to be a rainmaker, whether it makes sense to be a specialist or generalist, and if cold calling works.

And there’s more. We continue our series on writing compelling marketing letters, and we’re joined by Jim Stroup, a consultant and author, who wants to help you take some of the anxiety out of negotiating.

Enjoy the issue. And send me an email if you have comments.

Mike McLaughlin
Editor, Management Consulting News

 Interview: Ford Harding
Ford Harding

 You can work for six months or even two years to land a piece of work, and at the last minute something happens and you lose it.

Ford Harding has worked with consultants and others, studied what makes them successful, and published his results in three outstanding books. One of them, Creating Rainmakers, has just been updated and re-released.

In our interview, we discuss what makes a rainmaker, whether a consultant should be a specialist or generalist, and if cold calling works for consultants.

 The Writing on the Wall, by Alan Weiss

Alan WeissCreative Ways to Find Business or How to Ensure Bread Is on the Table

One of the elements I stress to people who enroll in my mentoring program is that it’s important to pay the bills! Ideally, that means launching a career with sufficient savings, investment, or loans, but such careful planning isn’t always possible (especially for those of us who have been fired, which I can clearly recall!).

One of the most overlooked answers is subcontracting, which I’ve found that even seasoned consultants engage in to maintain cash flow during times when their own pipelines are dry, or if their work tends to be seasonal or depressed by some industry event or downturn.

The best way to subcontract is to let people know that you’re available. This is a tight labor market in all professions, and quality help is desperately needed. I receive at least three inquiries a week from principals of small and medium-sized consulting and training firms who want to know whom I can recommend for subcontracting work.

Some hints for subcontracting:

  1. Don’t set a daily rate. Negotiate for your fee. Don’t forget—you’re in demand.
  2. Don’t be too picky. Be willing to work in all geographies.
  3. List yourself as generally as possible. “Sales” expertise will gain far more inquiries than will “financial sales telemarketing.”
  4. Learn. Make yourself more valuable as a result of your experience working for others.
  5. Maintain the highest ethical positions. Do not compromise your contractor, and do not attempt to make personal inroads into an account you’ve been assigned.

When you’re subcontracting, don’t stop your own general marketing efforts. Continue to write, place ads or appear in listings, speak at high potential events, network, remain active in trade associations, and do interviews.

Therefore, it’s best to seek subcontracting work which is not overly lengthy or intense. If you’re working forty hours a week for eight weeks as a subcontractor, your own pipeline is going to get that much drier unless you’ve already created a strong “gravity.” It’s far better to work three or four days a week, and use the other time for your own aggressive marketing.

You need a subcontracting strategy, of course. But once you have one that allows you to continue your own marketing efforts, you’ll find that this might be an ongoing part of your growing practice.

Beware of these risks:

  1. Get references and referrals for your contractor. This is a partnership, not a servant relationship.
  2. Ask for a deposit paid in advance. Do not allow yourself to be paid when the contractor is paid or at the end of the assignment. Many contractors are terrible at collecting their own money.
  3. Establish a clear agreement on expense reimbursement, including what, how, and when, so that there are no unpleasant surprises later.
  4. Be clear on how you represent yourself. Are you a member of the contractor’s firm or are you an independent who is allied with them?
  5. Be careful about tax implications. If one source of business is your sole business income, and you take direction from that contractor regularly, you may find yourself considered an employee by the IRS with severe tax implications. (There is an article about this on the IRS Web site).
  6. Never subcontract full time, or you’ll have no opportunity to build your own business, which is the only way to really acquire wealth.

To diversify your subcontracting “portfolio,” it’s ideal to have several firms which call on you. In that way, no matter what the economy, someone is likely to need you because their specialty is doing well. Moreover, you’ll be able to learn the business form a varied group of successful marketers. (If you were already a successful marketer, you wouldn’t need them!)

Look at subcontracting as a temporary earnings alternative that you intend to wean yourself away from over the ensuing year. That means that you can’t get too comfortable subcontracting, but that’s hardly a threat since you’re only going to make enough money to augment your income, not to support you. I’ve known quite a few people who used subcontracting to support the investment in their own full-time, eventual business.

In turn, remember that subcontractors whom you hire should be thinking the same way. Never become too complacent that an excellent delivery person will be with you forever or will never want a raise. In this market, like any other, you get what you pay for.

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Alan Weiss, Ph.D. is the author of twenty-five books, including Million Dollar Consulting, which appears in seven languages. He runs the unique Million Dollar Consulting™ Colleges three times a year. You can reach him at www.summitconsulting.com, where you can also download hundreds of free articles.

 Got Prozac?

If your clients seem a little grumpier than usual, here’s one explanation. A survey of 1,000 US workers found that less than half (47 percent) were happy, which is down from 54 percent a decade ago. The same group also reported sharply lower productivity and poorer health than past survey respondents.

Granted, some people in the survey suffer from clinical depression and seek medical treatment, but others may just be worn out from the demands of the always-on workplace. When only half of workers say they consistently finish their daily work, there’s a problem. If it hasn’t happened already, it won’t be long before these trends show up on the corporate earnings line.

Too many businesses operate work/life balance programs only when it’s convenient. The problem: figuring out the ROI of work/life balance programs. The consultants who can quantify the relationship between those programs and employee productivity—assuming the business case works—will be busy for years to come.

 Crucial Conversations: Negotiating & Contracting

Kerry Patterson 

  Eric Patten

by Kerry Patterson and Eric Patten

You’re in the middle of a complex negotiation and the guy seated across the table from you is really beginning to get under your skin. If you looked up the words “pig headed” in the dictionary, you’re sure his picture would be next to the definition.

You thought you’d finally come up with a proposal he’d support. But now that he’s spotted what he thinks is another weakness in your position he’s pushing for still another concession on your part.

Little does he know, you can be pig headed too.

Read the article

 Is Corporate Blogging a Self-Cancelling Term?

Probably not, given that Ford Motors, Dell, Sun Microsystems, GM, and plenty of other companies are now blogging. Since more than 50 million adults in the US alone are now reading blogs, it’s no surprise to see the titans of commerce dip their toes into the blogosphere. Add readers from other countries and you’re talking about a huge target audience.

What makes this audience even more appealing to corporate marketers is their profile: more than 40 percent of blog readers have an annual income greater than $75,000. So with blog traffic growing at 50 percent since last year, the topic is bound to be on your clients’ minds.

If you want a crash course in corporate (as opposed to personal) blogging, have a look at Debbie Weil’s new book, The Corporate Blogging Book. Weil’s work is original, thoughtful, and, most importantly, practical.

Whether you’re thinking about implementing your own blog, or helping clients navigate the ins and outs of blogging, Weil’s book will be a handy reference.

 
 Coming Attractions

Gene Zelazny“And when all else fails, don’t use a slide.” – Gene Zelazny

Since 1961, Gene Zelazny, the Director of Visual Communications for McKinsey & Company, has helped countless professionals clear the clutter from their visual communications. His original book, Say It with Charts, defined a visual communication style that is as fresh today as it was twenty years ago. Next month, we’ll ask Zelazny for his latest thinking on what it takes to create a great presentation in a world of skeptical audiences.

Look for the next issue of Management Consulting News on September 5, 2006.

 

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