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Management Consulting News

Vol. 4, No. 8, August 2, 2005




Congrats to the Winners

Interview: Daniel Pink on A Whole New Mind

Consulting Firms in the News

The BIG Picture on Consulting

CEO: Career Ending Opportunity?

Upcoming Events

Coming Attractions

additional articles

Appearance Does Matter, by John Baldoni

Should You Outsource Your Marketing?, by Poping Lin, from HBS Working Knowledge



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 Congrats to the Winners

Thanks to everyone who entered our book giveaway last month for The Change Management Pocket Guide, by Kate Nelson and Stacy Aaron. And the winners are…

Blakely Atherton – Oakland, CA
Denise Deverell Crown – Austin, TX
Tim Johnson – Denver, CO
Patrick McEvoy – Brantford, Ontario
Kevin Paulsen – Hiawatha, IA

Enjoy this month’s issue and, if you have any comments, please send me an email.

Mike McLaughlin
Editor, Management Consulting News

 Interview: Daniel Pink
Daniel Pink Interview

 The counsel to do what you love is actually very hardheaded advice right now. It’s not just an idealistic notion. I think it’s the best way to get ahead today.

Daniel Pink, author of the bestseller, Free Agent Nation, is back with another unique take on what’s happening in the world of work—and life. His latest book, A Whole New Mind, is equal parts history, philosophy, and “how-to.”

Pink believes that the era of left-brain dominance, which gave rise to the Information Age, is losing ground to a new, Conceptual Age. And right-brain skills like inventiveness, empathy, and design will help us thrive in this flattened, digitized, and outsourced world.

 Consulting Firms in the News

Infosys on a Hiring Spree

Infosys Technologies plans to invest $20 million and more than quadruple headcount to 500 people in its US-based consulting practice. Infosys Consulting, which currently operates only out of the US, will also expand globally in the next few years. The newly formed consulting practice is looking to break even this year. The plan is for every Infosys consultant to generate projects for four workers, creating work for 2,000 more people.

The company also plans to hire 1,000 people over the next several quarters for its Chinese subsidiary.

Accenture to Invest $100 Million in Information Management Services

Consulting giant Accenture announced that it will invest $100 million over the next three years to build out its information management services practice. The firm believes that services to help clients store, view, analyze, and manage information will be a $27 billion market within two years.

CapGemini Shrinks Again

IT services vendor Capgemini SA is to sell a 95% stake in its Japanese operation to NTT Data, the network and IT services arm of telecom giant Nippon Telegraph and Telephone. The sale, which is expected to close in a few months, is valued at roughly $32 million. CapGemini employs about 150 people in Japan.

The deal is Capgemini's second transaction in recent months. It follows the sale, announced in April, of its North American healthcare operation to Accenture for $175 million in cash.

Last year, Capgemini sold 19 of its outsourcing contracts to the pan-Asian IT services company, Frontline Technologies, for $9.6 million, and raised $83 million through the sale of its remaining 14.6% stake in the call center company, Vertex Data Science, to United Utilities.

The company also dumped its infrastructure management units in Sweden and Norway last November to EDB Business Partner for $30 million.

BearingPoint to Spend $90 million to Prepare 2004 Results

BearingPoint chief executive Harry L. You said that the company will be ready to report its 2004 financial results in September. The company believes it will spend $90 million to get its accounting house in order.

The company has yet to report its financial results for the first two quarters of 2005, though unofficial reports suggest that bookings are strong. That would represent quite a turnaround from public comments made in April by the company’s CEO suggesting that a cash crunch threatened the solvency of BearingPoint.

 The BIG Picture on Consulting

According to a study by the market intelligence firm, IDC, the global consulting market is expected to increase from nearly $48 billion in 2004 to $57.5 billion by 2009, at a five-year compound annual growth rate of 3.7%.

The study found that, in 2004, overall spending on consulting fluctuated between a flat trend and a slight increase. But the market had areas of growth, including emerging technologies, regulatory compliance, infrastructure, and IT.

Although consulting spending is fairly stable, the number of consulting projects signed and delivered is increasing, which suggests a trend towards smaller projects and more aggressively priced services.

From a regional perspective, the Americas represent the largest market for business consulting services, while Europe, the Middle East, and Africa (EMEA) host the fastest-growing IT and business consulting opportunities.

By 2007, the EMEA region is expected to surpass the Americas in spending on IT consulting services, though the Americas will experience significantly higher spending on business consulting services.

 CEO: Career Ending Opportunity?

“The giant sucking sound heard in the business world during 2004 was the extraction of chief executives from seats of power,” states a recent study on CEO succession authored by Booz Allen Hamilton consultants.

According to the study, of the world’s 2,500 largest companies, more than 14% of CEOs abandoned their corner offices in 2004. Almost one-third of the CEOs heading out the door were forced out by cranky investors and board members. The study’s authors report that, “This is the highest level of forced resignations we have seen. It represents a 300% increase over 1995, the earliest year we’ve benchmarked.”

The primary reason for the firings: poor performance. Shady ethics and political power struggles took a back seat to lackluster results. In the year before they were fired, dismissed CEOs generated returns that were almost 8% lower than did the CEOs who left on their own terms.

The news is worse in Asia (excluding Japan) and Europe. These regions have the highest overall turnover, the most firings, the shortest tenures, and the most rapidly increasing rates of turnover. CEOs in Europe, for example, were twice as likely to be axed as their US colleagues.

 Upcoming Events

Top-Consultant/Management Consultancies Association Careers Fair, Friday, October 7, 2005, in London. 350 recruiters and company representatives will participate in the Fair.

Institute of Management Consultants Confab 2005: “Be Ready for What’s Next” October 23-25, 2005, Reno, Nevada. Join Michael McLaughlin on Monday, October 24, as he leads a session on “The Art of Guerrilla Marketing for Consultants.”

International Quality & Productivity Center: 7th Annual Corporate University Week, October 31-November 4, 2005, Lake Buena Vista, Florida. The event will present a dynamic forum for the exchange of ideas and formation of new business partnerships for those involved in the creation and development of corporate universities.

 Coming Attractions

Jeff ThullNext month, Jeff Thull, author of Mastering the Complex Sale and The Prime Solution, will be our guest. Thull will talk about how consultants can close the value gap, which is the high-cost disconnect between the value promised to clients and the value achieved.

Look for the next issue of Management Consulting News on September 6, 2005

 

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